Benefits & Culture
Benefits and Culture at FirstHealth
At FirstHealth, our core purpose is To Care for People, and the people who provide that care are our most valuable asset. The exceptional care we provide to our patients is a direct reflection of the dedication and expertise of our care teams. As an award-winning health care system, we take pride in fostering a culture where every employee is valued, supported and encouraged to grow. We are committed to your professional development, offering a variety of opportunities for career advancement through scholarships, mentorship and in-house training programs.
Join us in creating a positive impact on our community while advancing your career in a place where you are truly valued.
What We Value
We are committed to offering a level of medical excellence that is recognized among the best. Our pride in our accomplishments is matched only by our commitment to the values that form the foundation of the exceptional care we provide.

Focus on quality, safety, and excellence

Integrity

Respect for the individual

Service to others

Teamwork
What We Offer

We are committed to your health and your families, offering a comprehensive range of health-related benefits to support you. Some of our offerings include:
- Health Insurance: Comprehensive coverage including dental and vision to help protect your health and peace of mind.
- Telehealth Visits: All employees and their dependents who are enrolled in the FirstHealth employee medical insurance plan and live in the state of North Carolina are able to receive telehealth visits through FirstHealth On the Go.
- Outpatient Pharmacy: Convenient access to medications with affordable options at our on-site pharmacy at Moore Regional Hospital.

We strive to offer a strong financial foundation to support you. Our financial benefits are designed to provide security, growth opportunities and peace of mind. These include:
- Retirement Savings Plan with Employer Matching: A robust retirement plan to help secure your financial future, with employer contributions to help you grow your savings. We also provide on-site retirement planning support.
- Flexible Spending Accounts: Tax-advantaged accounts for health care, dependent care, and other eligible expenses.
- DailyPay: On-demand pay.
- Employee Discounts: Access to nationwide discounts on various services and products to help you save, including pet insurance.
- Short-Term Disability Insurance: Coverage to protect your income if you’re temporarily unable to work due to illness or injury.
- Long-Term Disability Insurance: Long-term financial protection if you experience a prolonged disability.
- Group Term Life Insurance: Basic life insurance coverage to provide peace of mind for you and your loved ones.
- Voluntary Life Insurance: Additional life insurance options to further protect your family.

We prioritize the overall well-being of our employees, knowing that their well-being is the most important thing. Our well-being benefits are designed to support both your physical and mental health, offering resources and programs to help you thrive.
- Paid Time Off: We offer a competitive program that allows you to balance work and life.
- Employee Health Improvement Plan: Personalized wellness support and resources to help you achieve your health goals and maintain a healthy lifestyle.
- FirstHealth Fitness Center: Enjoy free, unlimited access to our seven fitness centers to support your physical health and well-being, including two fitness centers offering access 24/7.
- Reid Center for Well-Being: A dedicated resource for employees and providers for emotional and mental health, offering confidential counseling and other programs.
- Pastoral Care Department: Available 24/7, providing spiritual support, counseling, and a listening ear.
- Child Development Center: Located on our Pinehurst campus, we offer a 5-star on-site daycare to help you balance work and family responsibilities.

We are committed to helping our employees grow and thrive professionally. Our career development benefits are designed to support your ambitions and provide opportunities for advancement. Some of our opportunities include::
- Tuition Reimbursement and Educational Assistance Support for continuing education, certifications and professional development to help you grow in your career.
- Scholarships and sponsorships: Opportunities for employees to receive funding for academic programs, helping you achieve your career goals.
- FirstU: We offer specialized training programs and academies designed to help you develop new skills, advance your current role or explore new career paths within the organization.
- Employees can continue to explore career paths and health care careers through job shadowing. Whether you want to explore another clinical department or observe a typical workday in a specific career, job shadowing offers a short-term informal observation.
Our People Are What Sets Us Apart
The heart of our organization lies in our people and the culture we’ve built together. It’s the collective spirit of our team that makes FirstHealth a place where employees and patients thrive.
Learn MoreEmployee Perspectives
Hear from our team members about what it’s like to work here, the impact they make and why they are proud to be part of our mission. These individuals define our workplace culture and showcase why FirstHeath is more than just a job—it’s a community where we all work together to make a difference.
Meet Derrick
In this video, hear from Derrick, director of central laundry, about how his team plays a critical role in FirstHealth’s success. Derrick instills a strong sense of purpose in his team, ensuring they work together to deliver quality and excellence every day—and have a little fun along the way.
Meet Bill
At FirstHealth, our commitment to patient safety and zero harm is at the heart of everything we do. Bill, a dedicated safety coach in the pharmacy department, plays a vital role in upholding this commitment. As a safety coach, Bill serves as a role model and trusted resource for his colleagues, ensuring that safety remains a top priority in every decision. He finds great satisfaction in knowing that his support helps employees make the best choices to protect patients and staff. His dedication reflects FirstHealth’s unwavering commitment to fostering a culture where safety comes first.
Meet Ellen
Ellen started as an intern at FirstHealth in 2012. She left for another opportunity in 2019 and has returned back home to FirstHealth in 2024. As a working mom, she understands the importance of work-life balance. She appreciates that coming back to FirstHealth has given her more time at home with her family in addition to a fulfilling career.
Meet Ellen
Ellen started as an intern at FirstHealth in 2012. She left for another opportunity in 2019 and has returned back home to FirstHealth in 2024. As a working mom, she understands the importance of work-life balance. She appreciates that coming back to FirstHealth has given her more time at home with her family in addition to a fulfilling career.